Frequently Asked Questions
Shipping
Shipping within Australia
At check out you have the option of Standard or Express postage with Australia post.
Standard shipping is $10 and takes up to 12+ business days depending on location
Express Shipping is $13 and takes up to 6 business days
I also offer free local delivery! If you live in either Port Augusta or Stirling North you can select this option checkout and I will contact you to arrange drop off.
Standard dispatch times are between 2-5 working days, if there are any changes to this dispatch time you will be contacted as soon as possible.
International shipping
Here at Crescent Moon Jewellery we ship worldwide, however we do kindly ask all international buyers to please remember with Covid restrictions and delays some international orders are taking between 2-8 weeks to arrive to your destination. These delays are outside our control unfortunately, however if you need your order rushed please contacted us and we can look into shipping options for you.
Tax
Individual countries may charge import tax/duties at customs, here at Crescent Moon Jewellery we are NOT responsible nor do we pay for any Tax or duties. If these are incurred in your country it is your responsibility as the customer to pay these in your own country.
Insurance
All parcels are shipped Via Australia Post uninsured, this assists in keeping shipping costs down for our customers. If you wish to insure your order at additional cost please reach out after purchase and we can assist you with this.
Wholesale
So… you would like to stock Crescent Moon Jewellery in your business? Please feel to contact me at crescentmoonjewellery@hotmail.com with all your details.
Where Can You Find Our Creations In Store
Kismets Hair and Beauty, Port Augusta, South Australia
Atore, Melrose, South Australia
A Dash of Oak, Quorn, South Australia
Flinders Food Co, Hawker South Australia